At Krushnachuda, we believe in treating you special. Hence, we take great care in designing, packaging and delivering products to you.
At Krushnachuda each design is different and can also be Personalized* to suit your fit, hence the process of production is initiated only after the order is placed and an order number is generated.
We strive to initiate shipping of your product within 1 week after receiving your order. However, there may be unforeseen circumstances such as and not limited to natural disasters, political unrest, and transport strikes which may delay the shipping process. Should such an event occur we shall inform you on the delay in a timely manner.
For COD (Cash on Delivery) we shall call/email you on receiving your order to confirm your details. We will wait 2 days for your confirmation before cancelling the order.
In case you need to have the product shipped sooner, kindly put a note during checkout & we will revert to you with the best possible shipping date within 1-2 working day.
Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters.
As soon as your product is shipped, you will receive shipment status update via Email/SMS. Please keep track of the shipping information sent to you along with the tracking number for further communication. In case of any discrepancy kindly, mail us at firstname.lastname@example.org or contact us on WhatsApp with the order number and we shall provide you with an update within 1-2 working days of receiving your request.
We collaborate only with reputed national couriers providing almost real-time tracking of your product. Shipping within India is FREE for all orders above Rs.1500. For orders below that, we charge a flat shipping charge of Rs.100.
Address change will be accepted only if order has not been shipped. Address change only possible if new location is within the same state.